← THE REGISTER

Register entry · Case file · Missing person · Albany NY

Suzanne Lyall.

MUS-2026-264

Archive card

MUS-2026-264

Missing person

Incident
1998
Indexed
Oct 15, 2026, by MuseUnsolved
Agency
New York State Police
Location
Albany NY

Public record. Index entry.

Index entry. Case details compiled from public reporting; our researchers have not verified this file yet.

Summary

What happened, as the record shows.

Suzanne Lyall, 19, a SUNY Albany sophomore, vanished on March 2, 1998, after finishing her closing shift at a software store in Crossgates Mall and boarding a bus back to campus. A classmate saw her get off at Collins Circle around 9:45 p.m., but she never reached her dorm. The next day, $20 was withdrawn with her debit card at a convenience-store ATM. Her name tag was later found far from her walking route. She has never been found and no one has ever been charged. Her parents' activism afterward led to missing-college-student reporting legislation.

Timeline

What the record establishes.

  1. Mar 2, 1998

    Worked the closing shift at Babbage's in Crossgates Mall, boarded a bus about 9:20 p.m., and was seen exiting at Collins Circle about 9:45 p.m.

  2. Mar 3, 1998

    $20 was withdrawn with her debit card at a convenience-store ATM.

  3. 1998

    Months later, her name tag was found far from her walking route.

Key people

The people in the file.

MissingSuzanne Lyall

19, SUNY Albany sophomore. Vanished after her closing shift at Crossgates Mall on March 2, 1998.

Investigating agencyNew York State Police

Contact details change over time; confirm the current assignee before publishing.

Investigating agency

Where tips go.

This case is with the New York State Police. If you know something, say something to them. For public-record leads for our researchers, use the tip line on any open file.

Continue

Keep reading.